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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mark Smith

Mark Smith

June 18, 2026

5  out of  5
rating by Mark Smith
"This is by far been the best insurance agency. From talking on the phone with Diana to Roger best assisting and catering to my needs! It has been a tremendous experience! Thank you guys both for always making me feel like family and providing me with the best solutions for all my insurance needs."
We responded:
"Thank you, Mark, for sharing your experience with us. It's wonderful to hear that Diana and Roger have made such a positive impact and that you feel like part of the family. We're delighted to know that we've been able to provide the best solutions for your insurance needs. Your feedback is greatly appreciated and motivates us to continue delivering exceptional service."
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Angela Blakeney

June 16, 2026

5  out of  5
rating by Angela Blakeney
"This guy here,he’s the coolest agent to have, I was called to come in the office to go over my policy to make sure I was getting the best rates,now having insurance with other companies never one time have they ever called me to come in or discuss when they were raising rates on my policy,this guy is nothing but the truth,Britnie his assistant went over my policy to see if I was satisfied with my coverage and I was able to get it lowered,how great was that?if you ever need to change your policy for the best rates possible this is your go to place,he has an excellent staff there that will help you get the best rates possible,change is good sometimes,please call the office and see what rates they have to offer you,you’re never know until you call,thank me later."
We responded:
"Thank you, Angela, for sharing your experience. It's wonderful to hear that you found value in our personalized approach and that Britnie was able to assist you in reviewing and adjusting your policy. We strive to ensure our clients receive the best possible service and rates. Your feedback is greatly appreciated, and we're glad to have you as part of our community."
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K Smith

June 8, 2026

5  out of  5
rating by K Smith
"I've been working with Roger and he has been great. He's responsive, understanding, polite, and patient. He provided numerous coverage options and thoroughly explained the benefits of each."
We responded:
"Thank you for sharing your positive experience with Roger. It's wonderful to hear that he has been responsive, understanding, polite, and patient in assisting you. We're glad he could provide you with numerous coverage options and explain the benefits thoroughly. Your feedback is greatly appreciated and helps us continue to provide excellent service."
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Jackson Brawner

June 4, 2026

5  out of  5
rating by Jackson Brawner
"This office has been GREAT with helping me through new policies and policy changes. Britnie was very knowledgable and friendly as she helped me with my policies. I would highly recomment this office!"
We responded:
"Thank you, Jackson, for sharing your positive experience with our office. It's wonderful to hear that Britnie was able to assist you effectively with your policies. Your recommendation means a lot to us, and we're glad to have been of help. If you need any further assistance, feel free to reach out."
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Kimberly Hutchison

May 28, 2026

5  out of  5
rating by Kimberly Hutchison
"We just joined! It was a very pleasant experience. We worked with Shannon and she was SO sweet and explained everything that I asked! Highly recommend!"
We responded:
"Thank you, Kimberly, for sharing your experience! It's wonderful to hear that Shannon was able to provide such a pleasant and informative experience for you. We truly appreciate your recommendation and are delighted to have you as part of our community. If you have any more questions or need assistance in the future, feel free to reach out."
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Cheryl Offenbacher

May 28, 2026

5  out of  5
rating by Cheryl Offenbacher
"I could not have been happier with DIANA. She quickly understood my problem, and very efficient in resolving it. I wish all phone support could be like her!"
We responded:
"Thank you for sharing your experience with Diana. It's wonderful to hear how effectively she addressed your concerns and provided the support you needed. Your feedback is greatly appreciated and will be shared with Diana and the team. We're committed to maintaining this level of service for all our customers."
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angela smith

May 26, 2026

5  out of  5
rating by angela smith
"Roger was extremely patient with all my questions and worked with us to find a policy that we could afford. Also, everyone in the office is friendly and it's nice to be able to walk into an office where you're treated like a valued customer."
We responded:
"Thank you, Angela, for sharing your experience with us. It's wonderful to hear that Roger was able to assist you with patience and care, ensuring you found a policy that fits your needs. We're also glad that you felt welcomed and valued by our team. Your feedback is greatly appreciated and encourages us to continue providing excellent service."
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Bridgette Greathouse

May 22, 2026

5  out of  5
rating by Bridgette Greathouse
"Mila Howard and the state Farm staff they are wonderful people and they will work with you, they will help you with any questions that you have."
We responded:
"Thank you, Bridgette, for sharing your positive experience with Mila Howard and our team. It's great to hear that they were able to assist you with your questions. Your feedback is truly appreciated and motivates us to continue providing excellent service."
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Marco

May 19, 2026

5  out of  5
rating by Marco
"Shannon was an EXCELLENT help and great commentator, she went above and beyond to make sure every thing went smooth"
We responded:
"Thank you, Marco, for sharing your experience. It's wonderful to hear that Shannon provided such excellent assistance and ensured everything went smoothly for you. Your feedback is greatly appreciated and will be shared with Shannon and the team. We look forward to continuing to meet your insurance needs."
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charlynn sampson

May 19, 2026

5  out of  5
rating by charlynn sampson
"I had an excellent experience working with Roger! He was professional, patient, and took the time to explain everything clearly so I could make the best decision for my needs. I never felt pressured, and he was always responsive whenever I had a question.
I highly recommend him to anyone looking for an agent who is knowledgeable, trustworthy, and genuinely cares about their clients.

.
:::"
We responded:
"Thank you for sharing your experience with Roger. It's wonderful to hear that he was professional, patient, and attentive to your needs. We're pleased to know that you felt supported and never pressured throughout the process. Your recommendation means a lot to us, and we're grateful for your trust."
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Nathan Allen

March 26, 2026

5  out of  5
rating by Nathan Allen
"Very helpful and friendly I spoke to I believe her name was Brittney (sorry if that’s wrong) but everything was explained very well and a very easy experience overall"
We responded:
"Thank you, Nathan, for sharing your positive experience with us. We're delighted to hear that Britnie was able to assist you effectively and make the process smooth. Your feedback is greatly appreciated and helps us continue to provide excellent service. If you have any more questions or need further assistance, feel free to reach out."
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Becky Rice-Overstreet Holt

March 24, 2026

5  out of  5
rating by Becky Rice-Overstreet Holt
"Greg and his office are amazing to work with. They are very timely in responses and even checking in throughout claim process."
We responded:
"Thank you, Becky, for sharing your positive experience with Greg and the team. It's great to hear that their timely responses and proactive communication made the claim process smoother for you. Your feedback is truly appreciated and motivates us to continue providing excellent service."
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Shanelle Marini

March 17, 2026

5  out of  5
rating by Shanelle Marini
"I had a great experience working with Britnie at State Farm. She is knowledgeable, professional, and genuinely cares about her clients. Britnie took the time to explain all of my options clearly and helped me find the best coverage for my needs without making the process feel overwhelming.

What stood out the most was her responsiveness and attention to detail. Anytime I had a question, she was quick to follow up and made sure I fully understood everything. It’s clear that she takes pride in providing excellent customer service.

If you’re looking for an agent who is reliable, friendly, and truly has your best interest in mind, I highly recommend Britnie!"
We responded:
"Thank you so much for sharing your positive experience with Britnie. It's wonderful to hear that she was able to provide you with knowledgeable and professional service while making the process smooth and understandable. Her dedication to responsiveness and attention to detail truly reflects our commitment to excellent customer service. Your recommendation means a lot, and we're grateful to have you as a valued customer."
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Icee Mack

March 16, 2026

5  out of  5
rating by Icee Mack
"Britnie Trainor is an expert, she is highly skilled she has the best customer service anyone can ever ask for! Thank you"
We responded:
"Thank you for sharing your positive experience with Britnie. It's wonderful to hear that her expertise and customer service made such a great impression. Your feedback is greatly appreciated and encourages us to continue providing excellent service."
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Priscilla Blackburn

March 13, 2026

5  out of  5
rating by Priscilla Blackburn
"Very professional and friendly. The rates are amazing. Way more affordable than Allstate!"
We responded:
"Thank you, Priscilla, for sharing your positive experience! It's wonderful to hear that you found our team professional and friendly, and that our rates are meeting your expectations. We appreciate your trust in us and look forward to continuing to serve your insurance needs."
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Rochelle Elliott

February 7, 2026

5  out of  5
rating by Rochelle Elliott
"Laplata’s State Farm is always so hands on and make you feel like you have your own personal agent. I appreciate being able to go in person or call on the phone and it’s great customer service."
We responded:
"Rochelle, thank you so much for the 5-star review! We're glad our hands-on, personal service makes you feel like you have your own agent at the Greg Conklin State Farm office in La Plata, MD. Your appreciation for our in-person and phone support means a lot!"
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Nina Miller

February 6, 2026

5  out of  5
rating by Nina Miller
"State Farm, Conklin, and Britnie fought for us when a claim was incorrectly called. They went to bat and got the claim overturned and money back for the higher premium!! Just great people!!
Also, Britnie , thier sales manager has been like family to work with. Always factual and prompt in answering.......
Thank you STATE FARM"
We responded:
"Thank you, Nina, for sharing your experience. It's wonderful to hear that Greg Conklin and Britnie were able to assist you effectively with your claim. We strive to provide the best support possible, and it's rewarding to know that our efforts made a difference for you. Britnie and the team are dedicated to being reliable and responsive, and your feedback means a lot to us. We appreciate your trust in us and look forward to continuing to serve you."
Profile photo of Taylor Patterson

Taylor Patterson

January 20, 2026

5  out of  5
rating by Taylor Patterson
"Britnie was super helpful! She explained everything and made me feel great about my choice to leave my previous insurance company. Fantastic customer service and knowledge of the industry."
We responded:
"Thank you, Taylor, for sharing your experience with us. It's wonderful to hear that Britnie was able to assist you effectively and provide the support you needed during your transition. We take pride in offering knowledgeable and attentive service, and your feedback is greatly appreciated. If you have any more questions or need further assistance, feel free to reach out."
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Sandra Walker

November 13, 2025

5  out of  5
rating by Sandra Walker
"Brittni gave excellent, professional and friendly service. Gave us a great quote. Thank you Brittni."
We responded:
"Thank you, Sandra, for sharing your positive experience with Brittni. It's wonderful to hear that you received excellent, professional, and friendly service along with a great quote. Your feedback is greatly appreciated and will be shared with Brittni and the team."
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Tiffany Daughtry

October 23, 2025

5  out of  5
rating by Tiffany Daughtry
"I love state farm. They exceed in customer service and miss Shannon is awesome. The company is to good to be true. Honestly"
We responded:
"Thank you, Tiffany, for sharing your wonderful feedback. It's fantastic to hear that you love our service and that Miss Shannon has made such a positive impression. We strive to provide exceptional customer service, and your kind words mean a lot to us. Your support is greatly appreciated!"
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Helen Carpenter

September 24, 2025

5  out of  5
rating by Helen Carpenter
"Very helpful office staff, including the agents who help me choose insurance policies and Diana who helped me track down paperwork for my records. When I filed a claim in 2024 the experience was seamless. I've been very happy with Greg Conklin's office and State Farm."
We responded:
"Thank you, Helen! We’re so glad to hear our team has been helpful in guiding you through your insurance choices and that Diana was able to assist with your paperwork. It’s also wonderful to know your claim experience was seamless, that’s exactly the kind of support we strive to provide. We truly appreciate your kind words and your trust in Greg Conklin’s office.
With gratitude,
Greg Conklin State Farm Agency
"
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Lisa Gray

August 6, 2025

5  out of  5
rating by Lisa Gray
"Greg Conklins State Farm office has been working with me for years and from the start we have been on a first name basis. They are very friendly and always looking out for my needs. I would give them a 10 if the score went that far. Anyone who's looking for an insurance company should give them a call"
We responded:
"Thank you, Lisa! Your continued support over the years means the world to us. From day one, it’s been a pleasure getting to know you and being part of your insurance journey. We’re glad you feel cared for and that our team continues to meet your needs. A “10 out of 5” from you is the highest compliment, we’re grateful for your trust and recommendation!

Warm regards, Greg Conklin State Farm Agency"
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Dee Bryant

June 16, 2025

5  out of  5
rating by Dee Bryant
"Britnie was amazing!!! I’m an existing State Farm policy holder so I just needed to add my homeowners policy and a new medical policy. She was super accommodating and patient, everything was done virtually while I at work running around!!! Great customer service and attention to detail!!!"
We responded:
"Thank you, Dee, for sharing your experience! It's wonderful to hear that Britnie was able to assist you so effectively with adding your homeowners and medical policies. We're glad she could accommodate your needs virtually and provide the attention to detail you deserve. Your feedback is greatly appreciated, and we're here to help whenever you need us."
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Elexus Taylor

May 9, 2025

5  out of  5
rating by Elexus Taylor
"Britnie was an excellent excellent help ! I really appreciate all of the information and she made me feel like she had my best interest at heart."
We responded:
"Thank you so much for sharing your experience. It's wonderful to hear that Britnie was able to provide you with the information you needed and made you feel valued. Your feedback is greatly appreciated and will be shared with the team. We're here to help with any of your insurance needs."
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Shonna Thomas

October 24, 2024

5  out of  5
rating by Shonna Thomas
"Britnie was wonderful extremely helpful and understanding made the experience personable. Got a lower quote and a lower deductible all around satisfied."
We responded:
"Britnie's dedication to providing a helpful and understanding experience truly shines through! It's fantastic to hear that you received a lower quote and deductible. We're delighted you're satisfied with the service!"